Frequently Asked Questions
Everything you need to know about your BOSU® gear and orders.
What is the weight limit for a standard BOSU® Balance Trainer?
The standard BOSU® Balance Trainer is designed to support users up to 300 lbs (136 kg). For commercial-grade durability, our Pro Balance Trainer models are tested to withstand even more rigorous professional use.
How do I properly inflate my BOSU® Balance Trainer?
Inflate the dome until it is approximately 8 to 10 inches high. It should feel firm to the touch but still have some give. Do not over-inflate, as this can damage the material and reduce the effectiveness of your workout.
What is your return policy for equipment?
We offer a 30-day return policy on all unused products in their original packaging. Please note that customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
Do you ship internationally?
Yes, we ship BOSU® products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I clean and maintain my BOSU® products?
To maintain your equipment, wipe it down after every use with a damp cloth and mild soap. Avoid using harsh chemical cleaners or abrasive materials that could degrade the high-quality rubber and plastic components.
Does my BOSU® Balance Trainer come with a warranty?
Yes, all authentic BOSU® Balance Trainers come with a limited warranty. Residential models typically carry a 90-day warranty, while Pro and NexGen models include a 1-year limited warranty against manufacturing defects.